Privacy Policy
How we handle and protect data in Odentiva.
Last updated:
This document is an initial draft for informational purposes and does not constitute legal advice. It must be reviewed and adapted by a professional before final publication.
1. Introduction
This Privacy Policy explains how Odentiva handles personal data in connection with the use of the platform. Each clinic is responsible for its patients' data; Odentiva acts as a data processor.
2. Data we collect
We collect the account data you provide (such as name, email and clinic details) and technical usage data necessary to operate and improve the service. Patient data is entered by each clinic under its own responsibility.
3. How we use data
We use data to provide the service, authenticate users, offer support, ensure security and comply with legal obligations. We do not sell your data or your patients' data.
4. Isolation and security
Each clinic's data is kept isolated from other organizations', with role-based access control. We apply reasonable technical and organizational measures to protect information against unauthorized access.
5. Data retention
We retain data while your account is active or as needed to provide the service and comply with legal obligations. You may request deletion of your account and its data as provided in the platform.
6. Third parties and providers
We may rely on infrastructure and service providers (for example, cloud hosting and email delivery) that process data on our behalf under appropriate confidentiality and security agreements.
7. Your rights
Subject to applicable law, you may exercise rights of access, rectification, deletion and portability of your personal data. To exercise them, contact us through the channels indicated in the contact section.
8. Cookies
This site may use cookies or similar technologies strictly necessary for its operation and, where applicable, to measure usage in aggregate form. You can manage cookies from your browser settings.
9. Changes and contact
We may update this policy and will publish the current version on this page. If you have questions about how your data is handled, contact us through the contact section.